Aurivelle respects your privacy and is fully committed to protecting the personal information shared by its customers. Any information collected during the use of our website or while placing an order is used strictly in accordance with this policy and applicable laws.
PRIVACY POLICY
Your privacy is paramount. Discover how Aurivelle responsibly handles, safeguards, and respects your personal data.
The information we may collect includes, but is not limited to:
- Customer’s full name and contact details
- Email address and telephone / mobile number
- Billing address and shipping destination address
- Other specific details required to process orders and provide tailored concierge customer support
This information is collected solely to ensure smooth order fulfillment, transparent communication, and impeccable service delivery.
All online payments are processed securely through Razorpay or other authorized RBI-compliant payment gateways.
Aurivelle does not store, process, or retain any card details, UPI information, PINs, CVVs, or banking credentials on its servers.
All payment-related data is handled directly and encrypted by the respective payment gateway in full compliance with global PCI-DSS and industry security standards.
Customer information is shared only with trusted third-party service providers, such as authorized payment gateways and logistics courier partners, strictly for the purpose of order processing, payment settlement, and doorstep delivery.
Aurivelle does not sell, rent, trade, or monetize customer data to any third party under any circumstances.
From time to time, customers may receive promotional or transactional communications (such as dispatch updates, warranty notices, or new collection previews) from Aurivelle.
Customers have the full option to opt out of marketing communications at any time by clicking the unsubscribe link provided at the bottom of our emails or by contacting our customer care team.
Aurivelle implements stringent technical and organizational measures to safeguard customer data against unauthorized access, alteration, misuse, or disclosure.
By using our website, services, and placing orders, customers consent to the collection and use of information as outlined in this Privacy Policy.
For any questions, concerns, or data requests related to privacy and data usage, please contact our dedicated data protection desk:
Email: care@aurivelleindia.com
Our team is committed to reviewing and responding to all privacy inquiries within 24 to 48 working hours.
Questions Regarding Your Privacy?
Our concierge team is here to assist with data inquiries, communication preferences, and order details.










