AURIVELLE 18K DEMI-FINE

PRIVACY POLICY

Your privacy is paramount. Discover how Aurivelle responsibly handles, safeguards, and respects your personal data.

🔒 256-Bit SSL Encryption 🛡️ Zero Data Selling Guarantee 💳 Razorpay Certified Gateway
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1. Privacy Commitment & Scope

Our foundational pledge to our patrons

Aurivelle respects your privacy and is fully committed to protecting the personal information shared by its customers. Any information collected during the use of our website or while placing an order is used strictly in accordance with this policy and applicable laws.

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2. Information We Collect

Data required for order fulfillment

The information we may collect includes, but is not limited to:

  • Customer’s full name and contact details
  • Email address and telephone / mobile number
  • Billing address and shipping destination address
  • Other specific details required to process orders and provide tailored concierge customer support

This information is collected solely to ensure smooth order fulfillment, transparent communication, and impeccable service delivery.

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3. Secure Payment Processing

Zero stored credentials policy

All online payments are processed securely through Razorpay or other authorized RBI-compliant payment gateways.

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Aurivelle does not store, process, or retain any card details, UPI information, PINs, CVVs, or banking credentials on its servers.

All payment-related data is handled directly and encrypted by the respective payment gateway in full compliance with global PCI-DSS and industry security standards.

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4. Third-Party Sharing & Non-Disclosure

Strict confidentiality guarantee

Customer information is shared only with trusted third-party service providers, such as authorized payment gateways and logistics courier partners, strictly for the purpose of order processing, payment settlement, and doorstep delivery.

Aurivelle does not sell, rent, trade, or monetize customer data to any third party under any circumstances.

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5. Marketing & Transactional Communications

Your right to choose preferences

From time to time, customers may receive promotional or transactional communications (such as dispatch updates, warranty notices, or new collection previews) from Aurivelle.

Customers have the full option to opt out of marketing communications at any time by clicking the unsubscribe link provided at the bottom of our emails or by contacting our customer care team.

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6. Data Safeguards & Consent

Security measures in place

Aurivelle implements stringent technical and organizational measures to safeguard customer data against unauthorized access, alteration, misuse, or disclosure.

By using our website, services, and placing orders, customers consent to the collection and use of information as outlined in this Privacy Policy.

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7. Privacy Inquiries & Grievances

Prompt support SLA

For any questions, concerns, or data requests related to privacy and data usage, please contact our dedicated data protection desk:

Email: care@aurivelleindia.com

Our team is committed to reviewing and responding to all privacy inquiries within 24 to 48 working hours.

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Questions Regarding Your Privacy?

Our concierge team is here to assist with data inquiries, communication preferences, and order details.